For 24 Hour Emergency Service, call
1 (877) IAM-FLOODED

Fresh Water
Grey Water
Black Water

Fresh Water

0-71 Hours

Grey Water

72-119 Hours

Black Water

120+ Hours

Water is not all the same.

You can’t trust your eyes (or even your nose) to tell the difference. Only a qualified technician can determine the type of water damage you’re facing, and the appropriate steps to clean it up. There are three categories of water.The categories are determined not by the actual color of the water itself but by the amount of contamination and the length of time that has passed since the damage occured.

Fresh Water

Category 1: Fresh Water

Fresh water originates from a source that does not pose a substantial threat to humans. This could be broken water supply lines, tub or sink overflow, rain, or melting ice or snow. Fresh water will degrade to grey water in appoximately 72 hours.
Grey Water

Category 2: Gray water

Gray water is unsanitary water that contains some degree of contamination that would cause sickness if consumed by humans. This can include dishwasher overflow, toilet backups and waterbed and aquarium leaks. Grey water will degrate to black water in approximately 48 hours.
Black Water

Category 3: Black water

Black water consists of grossly unsanitary water containing disease producing pathologic agents like sewage back-up, ground surface water or floodwater from streams or rivers that carry organic matter. If water has dwelled for more than 120 hours, it is considered black water.