Electrical Safety

Electrical safety is so important when dealing with a water loss. It is involved in every water loss we deal with. Understanding the safety involved with electricity will help ensure that you get through a water loss with minimal risks.

The main thing that we worry about with electricity when water is present in your home is shock or electrocution. Water is a great conductor for electricity and if a live wire comes into contact with water it will charge the water. So if a family member comes into contact with this water they have the potential to get hurt.

The great thing about modern electricity is that a lot of safety is built right into your home. Newer build or renovated homes will most likely have GFI outlets. GFI stands for Ground Fault Interrupter. These outlets are designed to interrupt power if there is a leakage of power between the hot wire and the ground wire. When water comes into contact with these outlets it conducts electricity between the wires and the GFI then shuts off.

If you have a water loss …
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What IICRC Training Means for You

Today we’re going to discuss what IICRC training means for you. As a customer it is important to make sure that you work with a qualified professional. In order to do this a training standard must be set. This standard is set by the IICRC. Working with an IICRC certified technician helps make sure the work you have done in your home meets basic practices.

Training in water damage restoration teaches the proper concepts and techniques for repairing destruction caused my a water loss. When you work with a company that is IICRC certified this means that they have technicians who have gone through at a minimum, a 19 hour intensive course that teaches them to repair disastrous situations with proficiency.

During these classes a set of core concepts are taught. They include extraction, psychrometry, air movement machines, dehumidification, and excessive moisture removal techniques.

Extraction is the first step. Proper removal of excessive moisture helps prevent mold and bacterial growth. It will also lower the risk of a water loss causing structural damage. Extraction removes the majority of the water …
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The Fundamentals of Drying

Drying your home after a water damage loss can be difficult. It takes attention to detail and a scientific approach. But drying can become less difficult when you remember four items that effect the quality of your drying environment. The drying environment is the established area that you are trying to dry. These four points to pay attention to make up the fundamentals of drying.

The four fundamentals are heat, drying surface, air flow and proximity to the water. Change any of these in a positive way and you will improve the drying environment. If you are having issues reaching a dry standard, then this is where you should look first to help improve the situation.

Heat – To speed up drying time you want to raise the temperature of the environment. An increase in temperature causes an increase in the vapor pressure of the water in the environment. An increase in vapor pressure in turn allows the water do evaporate more quickly. If you can contain the heat to the wet surface it will work the best.

Drying Surface …
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The Flood Team Management System

We’re the fastest company around at getting you a bid. If you have us come out and do a free estimate, we’re going to create an accurate estimate faster than any other company we’ve encountered. Why is this? The Flood Team Management System.

What is The Flood Team Management System? It is our own proprietary software that helps us interact with clients. It quickly creates customer bids, it keeps track of all photos and documents relating to your water loss, it organizes everyone who has done work on your property, and it does it all in real time. The Flood Team Management System organizes everything relating to your water loss into an easy to use, accessible program.

One of the best features of The Flood Team Management System is that everything is online. It’s private and secure, with little to no paper waste. The Flood Team is environmentally conscious and not creating any paper waste is a big way we help the planet. During water remediation work we try not to throw out items and try to fix things without …
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Category One

Today we’re going to get back to basics. Category one water damage. This is the basic kind of water damage and the type we run into most often.

So what is it? Category one water is water damage resulting from fresh water. It’s the water that’s coming from your faucet. Because it is so common is the reason we see it so often. But don’t let this type of water loss fool you. It can still be very damaging. Think of the Grand Canyon, it only takes a little water consistently going where it shouldn’t to wreak havoc on your home.

When fresh water gets in to places it shouldn’t be it causes lots of secondary damages. If it sits on engineered wood it will cause swelling and pealing of any laminates. If it gets on hardwood it can cause warping of the boards. If it sits on structural beams for too long it can cause weakening or rotting which will make your home unstable and unsafe. It can get under tile and ruin your subfloor which will lead to …
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The IICRC is the regulatory group that sets the standard for water restoration professionals. It stands for the Institute of Inspection Cleaning and Restoration Certification. They are a non-profit organization that serves many countries including the United States, Canada, United Kingdom, Australia, New Zealand and Japan. They are also recognized as a knowledgeable resource for the cleaning and restoration industries.

Since they are a standard setting group it is always good to look for a water restoration company that is certified by the IICRC. If your water restoration company has the right to display the IICRC logo this means they have met the rigorous standards that are for them. If you visit the IICRC’s website page for benefits to consumers they list these standards as some of the criteria that an IICRC certified company must meet:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the …
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Your Water Damage Bill

Having to deal with water damage in your home can be stressful, but understanding you water damage bill can be downright scary. Lots of line item charges that don’t seem to make sense and costs that come from nowhere can make a trying situation unbearable. Not to worry, we’re here to help you understand your water damage bill.

When you see your bill for the first time there can be a lot of line item charges. Even if it’s a small job. The way a water damage bill should be built is around the initial scope. If there are a lot of surprises during the job then items may be added to reflect this, but your initial bid should cover the majority of the cost. Water damage companies tend to have similar pricing in order to stay competitive in the market. In fact, many companies use the same billing program to make their bill. This helps to standardize costs, and if the bill is done truthfully and thoroughly then different companies should come up with a similar price. That being …
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How Water Hides

Why is water so hard to find? Because of the way it moves. Water is very good at hiding and even though water is essential to life, it can be one of the most destructive hazards attacking your home. It’s so good at hiding that sometimes we can’t even see it’s there and special meters have to be used to detect it.

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How water hides is by spreading out like a “T”. If you start at the point of the letter “T” where the two lines cross this is how water moves. It moves out and downward. Resting water isn’t really resting at all. Gravity pulls the water down into the surface of whatever it is resting on. As it moves down it spreads outward soaking into whatever porous material it comes into contact with. After it’s spread out and down it has another trick for hiding. It can also wick upward. So if you have resting water sitting at the base of drywall it can soak into the drywall and move up your wall.

This …
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Crawlspace Drying

Drying a crawlspace has special challenges. Because crawlspaces tend to be low and have no power they can be hard to dry. It is also usually a pretty dirty job.

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One of the biggest issues that we run into when dealing with crawlspaces is access. Not all crawlspaces have entrances, or they are not sufficient for the work we need to do. This means an access point will have to be created, and usually this access point should be inside the home. The best option for creating an access point to your crawlspace is by opening a hole in a closet. Your water damage professional should make sure that the access point is protected otherwise it can easily become a fall hazard. The other major problem with creating an access point inside the home is the flow of air from the wet crawlspace to the inside of your home. Proper protection should be put in place to keep air from flowing into your home from the crawlspace.

We may need to dry a crawlspace because the bottom …
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Air Filtration

Air filtration can be an important step when it comes to water removal. As water is extracted airborne particles can lower the air quality of a room. This could be a serious health issue, so it is important to use an air filtration system when this happens. The air filtration systems we use are called air scrubbers (pictured above) or negative air machines.

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These two different systems work differently on how they clean the air. An air scrubber does just that, it scrubs the air. When we use an air scrubber we place it in the affected area and it will recirculate the air. This reduces the amount of particles in the air by cycling the air through a filter. This system works with the air in your home’s environment, it doesn’t bring in new air.

The other system is a negative air machine. A negative air machine creates negative pressure. What this means is that it creates a different pressure between the room with the water loss and the rest of the exterior environment. This …
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